thecolonialshow.com.au and iconicperformances.com.au and bookings.iconicperformances.com.au are online services(websites) owned and operated by ICONIC PERFORMANCES Pty Limited (ABN 58 141 824 599) and all online booking forms and submissions are processed by Iconic Performances Pty Limited.
As the customer and internet browser (you) we recommend that you read these Terms and Conditions carefully before using the Site or making a booking. By using ICONIC PERFORMANCES online Site or by making a booking with ICONIC PERFORMANCES, you are agreeing to be bound by the following terms and conditions. If you choose not to be bound by the terms and conditions, ICONIC PERFORMANCES does not grant you the right to use the Site and you must cease using this Site or cancel any booking made with ICONIC PERFORMANCES.
The term "event" used in any correspondence, document, invoice, digital means, electronic email or webpage owned, operated or managed by ICONIC PERFORMANCES refers to any show and/or performance and/or event and/or activity associated with the event which has been booked with and performed by the staff of Iconic Performances Pty Limited.
The term "you" and/or "customer" used in any correspondence, document, invoice, digital means, electronic email or webpage, owned, operated or managed by ICONIC PERFORMANCES refers to the customer (the contact), company, adult, parent and/or guardian.
VARIATION
ICONIC PERFORMANCES may vary these Terms and Conditions at any
time. Any variations become effective on posting. By making a
purchase through this Site, or over the telephone or by email,
or by mail correspondence, after the terms and conditions have
been varied, you agree to be bound by the variation.
GENERAL TERMS and CONDITIONS
There is always an element of risk inherent in
participating in live interactive performances and/or shows,
handling authentic or created materials, props and equipment.
ICONIC PERFORMANCES actors and staff take every precaution to
ensure the safety of the participants and staff. It is important
for all participants, children and adults to understand that if
used improperly, and/or without ICONIC PERFORMANCES actors
and/or staff supervision, certain equipment and materials can be
dangerous.
ICONIC PERFORMANCES strives at all times to provide fun, safe performances and activities for all children, adults and participants. In an effort to fulfil this commitment, we ask that all participants enrolled, attending and/or participating in ICONIC PERFORMANCES events follow the basic guidelines established and explained during the beginning of each event. If deemed that a participant (child and/or adult) is behaving and/or speaking in an unsafe manner, ICONIC PERFORMANCES may ask that the person in question be removed from the ICONIC PERFORMANCES event, and in such a case, no refund will be awarded. You agree and understand that it is a requirement that all participants, children and adults cooperate with ICONIC PERFORMANCES in the event that you are notified of discipline problems.
By booking the event you (the customer, company, adult, parent and/or guardian) certify, agree and accept that the participants attending the event are physically able to participate in all ICONIC PERFORMANCES event. ICONIC PERFORMANCES assumes no responsibility for injuries or losses caused by situations or inappropriate behaviour beyond our control. In the situation that you cannot be contacted, you (the customer, company, adult, parent and/or guardian) give permission for ICONIC PERFORMANCES actors and/or staff to offer first aid and seek medical attention if required, at your expense. Furthermore you (the customer, company, adult, parent and/or guardian) give permission for those participants attending to participate in ICONIC PERFORMANCES events. You also agree, and understand that if any person (child and/or adult) participating fails to abide by the policies and guidelines as outlined by ICONIC PERFORMANCES actors and/or staff this may result in the cancellation of the event and/or removal of the person in question, with NO refund offered. It is the responsibility of the customer to ensure that they have read, and understood all the Terms and Conditions for the event as posted on our websites.
Event Bookings and packages are sold by ICONIC PERFORMANCES
for the relevant event package purchased. ALL CLAIMS ARE THE
SOLE RESPONSIBILITY OF THE BUYER AND TO THE EXTENT PERMITTED BY
LAW.
All events booked and/or purchased or tickets purchased or
booked for an event are non-refundable and are
done so on a no-returns or cancellation basis.
Absences, no-shows or cancellations will be required to be paid
for in full.
The following terms and conditions are both of sale (including any
resale or subsequent assignment) and conditions of attendance at
the event:
ALL EVENTS/SHOWS/PERFORMANCES BOOKED with ICONIC
PERFORMANCES :–
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- When booking an event with ICONIC
PERFORMANCES, you agree and are bound by the terms and
conditions of Iconic Performances Pty Limited. If you
do not agree with the terms and conditions after booking the
event, you must notify
the Iconic Performances Pty Limited by reply email, letter or telephone within 5 days of the confirmation letter and/or
Tax Invoice, which ever is dated earlier. Failure to
notify the Iconic Performances Pty Limited within 5 days would indicate your
acceptance and agreement to be bound by the terms and
conditions of Iconic Performances Pty Limited.
Upon notification, a reference number will be created
and issued to you as acknowledgement of your
non-acceptance of the terms and conditions of the
booking and the event will be cancelled without any
administration or cancellation charges applied.
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The customer agrees to pay ICONIC PERFORMANCES a deposit
of $500.00 within 5 business days of receiving the
confirmation letter or Tax Invoice, to secure the event
date. Where the Tax Invoice indicates "NO DEPOSIT IS
REQUIRED", Iconic Performances Pty Limited will not
require a deposit to secure the event. If the
deposit is not received for the booked event, within the
required 5 business days, the booking and/or ticket
purchased will be void, cancelled and a cancellation
fee, equal to the total amount of the event booked
and/or ticket purchased will be required to be paid.
Failure to pay the cancellation, will result in your
account being forwarded to a collections agency for
payment.
- The customer agrees to pay the total amount of
the event, less deposit (if received), or the balance of
the event to ICONIC PERFORMANCES 7 DAYS before the event
date. Failure to pay the final balance or the total
amount owing by the DUE DATE, will incur administration
and late fees.
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You agree to pay ICONIC PERFORMANCES the event fee, by cheque or EFT, as displayed on the Tax Invoice, by the due date, or the balance outstanding 7 days prior to the event date. Failure to pay the balance of the Tax Invoice
will result in late fees, possible cancellation of the event and/or cancellation charges. Where you
are unable to provide payment by the due date, ICONIC PERFORMANCES needs to be advised at least
5 working days before the due date.
-
You
understand and agree that for the security and safety of
ICONIC PERFORMANCES actors and production staff, ICONIC
PERFORMANCES does not allow their staff to receive or carry
payment and/or monies. Therefore payments paid by CHEQUE are
to be POSTED before the event date to ICONIC PERFORMANCES
accounts department and NOT hand delivered to the actors or
production staff on the day of the event.
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No refund or exchange on any event or show ticket and/or
confirmation invoice will be issued except as required by
law and as otherwise specified by ICONIC PERFORMANCES. If a
refund is made, ICONIC PERFORMANCES may, to the extent
permitted by law, retain any fee it has charged.
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The right is reserved to add, withdraw, reschedule or substitute actors and/or performers, and/or vary advertised shows, performances, events, prices, venues, scheduling arrangements and audience capacity.
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The right is reserved to charge a fee for the replacement of confirmation invoices. ICONIC PERFORMANCES reserves the right not to replace confirmation invoices where seating is not allocated.
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The right of admission is reserved and is subject to ICONIC PERFORMANCES and the venue's terms of admission, copies of which are available from ICONIC PERFORMANCES on request. Where the customer has booked a venue externally from ICONIC PERFORMANCES, the venue's terms of admission is the responsibility of the customer and ICONIC PERFORMANCES continues to reserve the right of admission. Late arrival may result in non-admittance until a suitable break in the performance.
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Cameras, audio and video recorders may not be permitted. The customer is required to ask ICONIC PERFORMANCES actors and/or presenter and/or staff for permission. The right is reserved to broadcast or telecast any event.
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It may be a condition of entry to individual shows/performances/events that a search of person and/or their possessions will be required at the time of the entry to the venue. This condition excludes shows performed at schools. In the event that this action is required the actors and /or staff of ICONIC PERFORMANCES will advise the teachers present at the performances that action may need to be taken.
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You agree to have an area allocated as
discussed with our Sales Team for the production staff and actors to set up. ICONIC PERFORMANCES staff understand that the location and/or venue may change prior to or on the event date, however ICONIC PERFORMANCES reserves the right to decide on the best location of the performance if the location or venue changes. A power point must be accessible from the area selected.
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Entry may be refused if payment is not received prior to the scheduled show/performance/event.
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Entry may be refused if show/performance/event tickets and/or confirmation invoices are damaged or defaced in any way or are not purchased from ICONIC PERFORMANCES authorised points of sale.
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Cancellation of an event may occur if full payment is not received by the due date shown on the ticket and/or confirmation invoice. In the event that cancellation has occurred - no refund will be given.
- EVENTS ARE NON-REFUNDABLE and all
cancellations will incur a cancellation charge of the
balance or total amount owing for the event that you agree to pay, once you notify ICONIC PERFORMANCES of the cancellation. ICONIC PERFORMANCES reserves the right to amend the cancellation fees.
Cancellation of an event after transferring or altering the
original event date, will incur a cancellation fee equal to
the total amount of the event as shown on the original event
Tax Invoice.
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Transferring events to another date or change of the
original event date is permitted, as long as the new date is
available and serviceable by the staff at Iconic
Performances Pty Limited and the date change occurs in the
same year as the original booking. Where the date
change is not available, and the customer requests to cancel
the event, cancellation fees will apply as per clause 16.
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The confirmation invoice may not, without the prior
written consent of ICONIC PERFORMANCES, be resold or
offered for resale at a premium (including via on-line
auction sites) or used for advertising, promotion or
other commercial purposes (including competitions and
trade promotions) or to enhance the demand for other
goods or services, either by the original purchaser or
any subsequent bearer. If confirmation invoice relating
to a show/performance/event is sold or used in breach of
this condition, the show/performance/event may be
cancelled without a refund and the bearer of the
confirmed invoice may be refused admission.
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Confirmation invoices will automatically be delivered via email, upon successful completion of the purchase of the scheduled show/performance/event. Where applicable invitations and/or tickets will be delivered within 7 days after successful completion and payment of the purchase of the scheduled show/performance/event.
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Iconic Performances Pty Limited do not offer credit accounts
to customers.
- If payment for the event has not been received by the due date, as displayed on the Tax Invoice
and/or confirmation letter, an administration and late fee of
10% of the total balance due will be charged per week, from the due date until full payment for the event has been received,
including the administration and late fees charged.
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Absences, non-attendance or numbers less than the total
quantity booked for the event, will be required to be paid
for by you (the customer). Iconic Performances Pty
Limited will not be responsible or liable for absences,
non-attendance or numbers less then the total quantity
booked for the event.
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If an event has been double booked or cannot be serviced by
Iconic Performances Pty Limited due to unavailable actors and/or performers, a refund, less any administration charges will
be given to the customer upon confirmation of the error or no-show status.
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You (the customer) agree that it is your(the customers') responsibility to ensure that a copy of the Tax Invoice is given to your Accounts Payable Team or the person in charge of paying bills to ensure that no delay occurs in receiving the total amount due by the due date or 7 days before the event date.
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You must allow adequate time for collection or delivery of the confirmation invoice. Methods of collection and/or delivery will be via the following methods. Confirmation invoice for the paid booked show/performance/event will be delivered either via email, post or by fax from our ICONIC PERFORMANCES Office. You will be allowed to choose your collection/delivery method.
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ICONIC PERFORMANCES reserves the right to charge additional travelling fees dependant on the
distance of the location of the venue for the event from ICONIC PERFORMANCES office. The travelling fees may apply and vary depending on the location of
venue for the event.
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GST will apply to all goods and services supplied through this Site and during any method of booking an event. Prices in this Site
or quoted exclude GST where applicable. Where concessions are applicable, suitable and valid identification must be provided for collection of the confirmation invoice or to attend the venue.
- Additional information may be found on the ticket and/or confirmation invoice that you agree to abide by.
- When booking an event with ICONIC
PERFORMANCES, you agree and are bound by the terms and
conditions of Iconic Performances Pty Limited. If you
do not agree with the terms and conditions after booking the
event, you must notify
the Iconic Performances Pty Limited by reply email, letter or telephone within 5 days of the confirmation letter and/or
Tax Invoice, which ever is dated earlier. Failure to
notify the Iconic Performances Pty Limited within 5 days would indicate your
acceptance and agreement to be bound by the terms and
conditions of Iconic Performances Pty Limited.
Upon notification, a reference number will be created
and issued to you as acknowledgement of your
non-acceptance of the terms and conditions of the
booking and the event will be cancelled without any
administration or cancellation charges applied.
- ICONIC PERFORMANCES – Schools Performances and/or Shows: The
amount shown on the confirmation invoice is based on the
minimum number booked and the price of the event is based on
the group size as stated. Changes to group size or
numbers exceeding the minimum numbers booked may incur
additional charges. Events booked by schools are
priced in accordance to the group size and number of shows
and not on a per person price. Discount rates are
provided based on group sizes.
- Theatre Restaurants and Event Functions “Special Events
and/or Corporate Events and/or Show”:
The amount shown on the confirmation invoice is based on
the minimum number booked and the price of the event is
based on the group size as stated. DIRECT
DEPOSITS TO FINALIZE THE EVENT WILL ONLY BE ACCEPTED 7
WORKING DAYS PRIOR TO THE EVENT DATE. If the direct deposit
payment has not been received before the event date you will
be required to pay the balance owing on the day and ICONIC
PERFORMANCES will issue you with a refund upon receipt of
the direct deposit payment. Late fees may apply if this
occurs.
SPECIFIC TERMS and CONDITIONS for:-
SCHOOL EVENTS / SHOWS / PERFORMANCES:
- Prices quoted are GST exclusive for bookings by schools
and/or other companies and/or organizations for the purpose
of educational events.
- Bookings made by schools and/or other companies and/or
organizations for the purpose of educationaI events will
have GST applied to the total amount of the event price
and/or the per person price.
- The customer (you and/or school) agree to allow
ICONIC PERFORMANCES actors and/or staff to arrive at the
designated location from 8:00am and leave the school grounds at
and no later than 4:30pm the same day, unless alternative
arrangements have been made in writing between you (the
customer) and ICONIC PERFORMANCES actors and/or staff.
- The total
amount due (less the deposit, if received) as shown on the tax
invoice must be received by the due date. Failure to pay the
amount due may result in administrative and/or late fees and/or
cancellation of the show/performance/event. It is the
responsibility of the customer to ensure that they have read,
and understood the Terms and Conditions for the event as posted
on our websites.
- Historical Discount / Explosive Offer / SOS
Savings:
- To receive the discounted rate for the above, the event is required to be booked within the same year.
- Discounted rates may change from year to year, without notice.
- Savings valued is calculated and dependant on the type of show booked, the number of people booked for and the discount option selected.
- No offer could be combined or used in conjunction with any other discount or offer available.
- Each offer can only be used once per year.
- To receive the EXPLOSIVE offer, the Boombastic Science Show must have a minimum of 200 students booked.
- The ANZAC Story dates are limited and will only be performed on or near the week of the ANZAC Holiday.
- The ANZAC Story requires a minimum of 100 students for the offer to apply.
- 3 PLAN Discount:
- To receive the 3 PLAN, a single event must be booked within the current year.
- Discount applies to the single event booked in the current year and same single event for the following 2 consecutive years.
- Can only be applied to the same event throughout the 3 consecutive years.
- Cannot be combined or used in conjunction with any other discount or offer available.
- Cannot be applied to the ANZAC Story, Strike Me Lucky, Colonial Tales with Sergeant Kennedy, or Colonial Classroom.
- Can only be cancelled on events that have not yet been performed.
- Cancellation of the 3 PLAN Discount will result in all unperformed events booked in the consecutive years to be charged at the full rate of the event package.
CORPORATE EVENTS / SHOWS, DINNER THEATRE RESTAURANT EVENTS for Venues, Clubs, Companies and/or Organizations:
- The specific terms and conditions
below for this clause only, does not apply to audience
purchased tickets, family tickets or individual ticket
purchases by customers.
- The customer agrees to allow ICONIC
PERFORMANCES actors and/or staff to arrive at the
designated location 1 and ½ hours prior to the
commencement of the show/performance/event and leave the
location grounds at and no later than 1 and ½ hour after
the show/performance/event concludes on the same day,
unless alternative arrangements have been made in
writing between you (the customer) and ICONIC
PERFORMANCES actors and/or staff. The total amount due
(less the deposit, if received) as shown on the tax
invoice must be received by the due date. Failure to pay
the amount due may result in administrative and/or late
fees and/or cancellation of the show/performance/event.
Where required, ICONIC PERFORMANCES may require contact
names, dates and contact telephone numbers.
- The customer agrees to be bound by
the additional terms and conditions as per the
confirmation letter and the Letter of Engagement.
Additional terms applicable to sales through this website, online booking websites owned by Iconic Performances Pty Limited and bookings made over the telephone, by post or email:
- None at time of posting.
ICONIC PERFORMANCES Online Terms of Use and Privacy
Policy
The Website
Terms of Use and the ICONIC PERFORMANCES
Privacy Policy are incorporated into these Terms and
Conditions and apply to all sales and bookings through this
Site.
ICONIC PERFORMANCES PTY LIMITED Booking Terms and Conditions
are current as of: